> ## Documentation Index
> Fetch the complete documentation index at: https://docs.saletides.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is SaleTides?

> SaleTides is a WooCommerce analytics platform that turns your store data into clear, actionable insights.

## Overview

SaleTides is a dedicated analytics platform built exclusively for WooCommerce stores. It connects directly to your WooCommerce site, imports your historical data, and gives you a real-time dashboard of everything happening in your store — from revenue trends and customer behavior to product performance and subscription metrics.

Unlike generic analytics tools, every report, chart, and metric in SaleTides is purpose-built for ecommerce. You don't need to configure anything — connect your store and your data is ready in minutes.

## What SaleTides tracks

<CardGroup cols={2}>
  <Card title="Orders & Revenue" icon="cart-shopping">
    Track every order, payment, and refund. Understand where revenue comes from, how it trends over time, and which segments drive the most value.
  </Card>

  <Card title="Customers" icon="users">
    Build a complete picture of your customers — who they are, where they come from, how often they buy, and how long they stay.
  </Card>

  <Card title="Products" icon="box">
    See which products sell, which don't, and how variations perform. Discover what customers buy together.
  </Card>

  <Card title="Subscriptions" icon="rotate">
    For stores running WooCommerce Subscriptions — track MRR, churn, renewals, and subscriber retention.
  </Card>
</CardGroup>

## Key capabilities

* **Custom Segments** — Filter any report by any combination of order, customer, or product attributes
* **Cohort Analysis** — Track customer retention, LTV, and order frequency over time by signup cohort
* **Traffic Sources** — See which referrers, landing pages, and UTM campaigns drive your best customers
* **Abandoned Carts** — View and recover abandoned shopping carts
* **Data Exports** — Export any dataset to CSV or Excel at any time
* **Multi-store** — Connect and switch between multiple WooCommerce stores from one account
* **Real-time sync** — Data updates automatically via WooCommerce webhooks

## How it works

```
Your WooCommerce Store
        ↓
  SaleTides connects via WooCommerce REST API
        ↓
  Historical data is imported (orders, customers, products, etc.)
        ↓
  Webhooks keep data up-to-date in real time
        ↓
  Your SaleTides dashboard — always current
```

## Who SaleTides is for

SaleTides is designed for WooCommerce store owners, marketing teams, and analysts who want:

* A dedicated analytics tool (not a generic dashboard you have to configure yourself)
* Cohort and retention analysis without spreadsheets
* Customer segmentation without an expensive CRM
* Subscription metrics without a separate tool

## Next steps

<CardGroup cols={2}>
  <Card title="Connect your store" icon="plug" href="/getting-started/connecting-your-store">
    Set up the WooCommerce connection in minutes
  </Card>

  <Card title="View pricing" icon="credit-card" href="/billing/plan-comparison">
    Every feature on every plan — pricing based on usage
  </Card>
</CardGroup>