# SaleTides Help Center

## Docs

- [Abandoned Carts](https://docs.saletides.com/advanced/abandoned-carts.md): View and recover abandoned shopping carts from your WooCommerce store.
- [LTV & AOV by Cohort](https://docs.saletides.com/advanced/cohort-analysis/ltv-and-aov.md): Track cumulative lifetime value and average order value over time for each customer cohort.
- [Retention Cohorts](https://docs.saletides.com/advanced/cohort-analysis/retention-cohorts.md): Track what percentage of customers return to buy again over time, grouped by acquisition month.
- [What is Cohort Analysis?](https://docs.saletides.com/advanced/cohort-analysis/what-is-cohort-analysis.md): An introduction to cohort analysis and why it's the most powerful tool for understanding customer retention and lifetime value.
- [Custom Dashboard Widgets](https://docs.saletides.com/advanced/custom-dashboard-widgets.md): Customize your SaleTides dashboard with widgets showing the metrics you care about most.
- [Creating a Segment](https://docs.saletides.com/advanced/segments/creating-a-segment.md): Step-by-step guide to building custom segments in SaleTides.
- [Custom Segments Overview](https://docs.saletides.com/advanced/segments/overview.md): Create reusable filters for any combination of order, customer, product, or subscription criteria.
- [Using Segments in Reports](https://docs.saletides.com/advanced/segments/using-segments-in-reports.md): How to apply custom segments across SaleTides analytics pages.
- [Traffic Sources](https://docs.saletides.com/advanced/traffic-sources.md): Understand where your orders come from — by referrer, landing page, UTM, device, and browser.
- [Coupons](https://docs.saletides.com/analytics/coupons.md): Track coupon usage, revenue impact, and promotion performance in SaleTides.
- [Acquisition Sources](https://docs.saletides.com/analytics/customers/acquisition-sources.md): Understand where your customers come from with referral, UTM, and landing page attribution.
- [Customer Groups](https://docs.saletides.com/analytics/customers/customer-groups.md): Analyze your customers grouped by location, purchase behavior, roles, and more.
- [Customers Overview](https://docs.saletides.com/analytics/customers/overview.md): Explore your customer base with SaleTides — profiles, segments, retention, and acquisition analytics.
- [Retention & Repeat Orders](https://docs.saletides.com/analytics/customers/retention-and-repeat-orders.md): Track how often customers return and understand repeat purchase behavior.
- [Exporting Orders](https://docs.saletides.com/analytics/orders/exporting.md): Export your WooCommerce order data to CSV or Excel from SaleTides.
- [Filters & Date Ranges](https://docs.saletides.com/analytics/orders/filters-and-date-ranges.md): How to use filters and date ranges to slice your order data in SaleTides.
- [Orders Overview](https://docs.saletides.com/analytics/orders/overview.md): Understand your WooCommerce orders with detailed analytics, charts, and breakdowns.
- [Order Reports](https://docs.saletides.com/analytics/orders/reports.md): Aggregated analytics and reports for your WooCommerce orders.
- [Frequently Bought Together](https://docs.saletides.com/analytics/products/frequently-bought-together.md): Discover which products customers buy in the same order — and use that to drive cross-sells and bundles.
- [Products Overview](https://docs.saletides.com/analytics/products/overview.md): Analyze product performance, sales trends, and category breakdowns in SaleTides.
- [Product Variations](https://docs.saletides.com/analytics/products/variations.md): Track the performance of individual product variations — sizes, colors, and other attributes.
- [Refunds](https://docs.saletides.com/analytics/refunds.md): Track and analyze refunds across your WooCommerce store.
- [Revenue Analytics](https://docs.saletides.com/analytics/revenue.md): Understand your revenue in depth — by country, payment method, product, and more.
- [Subscriptions](https://docs.saletides.com/analytics/subscriptions.md): Track and analyze WooCommerce Subscriptions data including MRR, churn, and retention.
- [Free Trial](https://docs.saletides.com/billing/free-trial.md): Everything you need to know about the SaleTides 30-day free trial.
- [Payment Methods](https://docs.saletides.com/billing/payment-methods.md): How billing and payments work in SaleTides.
- [Plan Comparison](https://docs.saletides.com/billing/plan-comparison.md): Compare SaleTides plans — Solo, Growth, and Pro. Every feature on every plan.
- [Upgrading & Downgrading](https://docs.saletides.com/billing/upgrading-and-downgrading.md): How to change your SaleTides plan.
- [Connecting Your WooCommerce Store](https://docs.saletides.com/getting-started/connecting-your-store.md): How to connect your WooCommerce store to SaleTides using OAuth — takes about 2 minutes.
- [Navigating the Dashboard](https://docs.saletides.com/getting-started/navigating-the-dashboard.md): A tour of the SaleTides dashboard — where everything lives and how to get around.
- [Understanding Your First Import](https://docs.saletides.com/getting-started/understanding-your-first-import.md): What happens during the initial data import and what to expect when it completes.
- [What is SaleTides?](https://docs.saletides.com/getting-started/what-is-saletides.md): SaleTides is a WooCommerce analytics platform that turns your store data into clear, actionable insights.
- [How Data Syncs](https://docs.saletides.com/integrations/how-data-syncs.md): Understand how SaleTides keeps your WooCommerce data up to date — initial import and real-time webhooks.
- [Manual Import](https://docs.saletides.com/integrations/manual-import.md): How to manually trigger a data import or re-sync from your WooCommerce store.
- [Multi-Store Support](https://docs.saletides.com/integrations/multi-store-support.md): Connect and manage multiple WooCommerce stores from a single SaleTides account.
- [Troubleshooting Imports](https://docs.saletides.com/integrations/troubleshooting-imports.md): What to do when your SaleTides import is stuck, slow, or showing errors.
- [WooCommerce Webhooks](https://docs.saletides.com/integrations/woocommerce-webhooks.md): How SaleTides uses WooCommerce webhooks and how to verify or reset them.
- [SaleTides Help Center](https://docs.saletides.com/introduction.md): Everything you need to get the most out of SaleTides — WooCommerce analytics built exclusively for WooCommerce stores.
- [Data Management](https://docs.saletides.com/settings/data-management.md): Clear your store data or delete your SaleTides account.
- [Email Reminders](https://docs.saletides.com/settings/email-reminders.md): Configure automated email reminders and notifications from SaleTides.
- [Localization](https://docs.saletides.com/settings/localization.md): Configure timezone, date format, currency, and language settings for your SaleTides dashboard.
- [Store Settings](https://docs.saletides.com/settings/store-settings.md): Configure your WooCommerce store connection and basic store details in SaleTides.
- [User Management](https://docs.saletides.com/settings/user-management.md): Add and manage team members who can access your SaleTides dashboard.
- [Contacting Support](https://docs.saletides.com/troubleshooting/contacting-support.md): How to get help from the SaleTides team.
- [Data Discrepancies](https://docs.saletides.com/troubleshooting/data-discrepancies.md): Why numbers in SaleTides may differ from your WooCommerce admin and how to reconcile them.
- [Import Issues](https://docs.saletides.com/troubleshooting/import-issues.md): Diagnose and fix common import problems in SaleTides.
- [Subscriptions Not Showing](https://docs.saletides.com/troubleshooting/subscriptions-not-showing.md): What to do if subscription data isn't appearing in SaleTides.

## OpenAPI Specs

- [openapi](https://docs.saletides.com/api-reference/openapi.json)

## Optional

- [saletides.com](https://saletides.com)
- [Pricing](https://saletides.com/pricing)