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What are custom segments?

Segments are saved, reusable filters you build from any combination of your WooCommerce data attributes. Once created, you can apply a segment to any report, chart, or export to see analytics for just that group. Unlike one-off filters, segments are saved to your account and stay up-to-date automatically as new data comes in.

Segment types

SaleTides supports four types of segments:

Order segments

Filter by order attributes: status, payment method, date, country, value, coupon used, etc.

Customer segments

Filter by customer attributes: location, registration date, order count, lifetime value, etc.

Product segments

Filter by product attributes: category, price range, name, SKU, etc.

Subscription segments

Filter by subscription attributes: status, plan, start date, renewal amount, etc.

What you can do with segments

Once you’ve created a segment, you can:
  1. Apply it as a filter on any orders, customers, products, or subscription report page
  2. Run a segment report — a dedicated aggregated analytics view for that segment
  3. Export segment data — download all records matching the segment to CSV or Excel
  4. Use it in cohort analysis — filter cohort views to a specific segment

Segment library

Navigate to Segments in the sidebar to see all your saved segments, organized by type. From here you can:
  • View and edit existing segments
  • Delete segments you no longer need
  • Create new segments

How segments stay current

Segments use dynamic filtering — they don’t capture a static list of records at creation time. When you apply a segment, SaleTides queries your current data against the segment’s conditions. New orders, customers, or products that match the conditions are automatically included.

Next steps

Creating a segment

Step-by-step guide to building your first segment

Using segments in reports

How to apply segments across SaleTides analytics