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Documentation Index

Fetch the complete documentation index at: https://docs.saletides.com/llms.txt

Use this file to discover all available pages before exploring further.

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Accepted payment methods

SaleTides uses Stripe for payment processing. The following payment methods are accepted:
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Other major credit and debit cards supported by Stripe

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Adding a payment method

Navigate to Settings → Billing and click Add Payment Method. You’ll be redirected to a secure Stripe checkout page to enter your card details. Your card details are stored securely by Stripe — SaleTides never stores raw card numbers.

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Billing cycle

  • Monthly plans — charged on the same date each month (your subscription start date)
  • Annual plans — charged once per year on your subscription start date

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Invoices

All invoices are available from Settings → Billing → Billing History. Each invoice includes:
  • Billing period
  • Plan name
  • Amount charged
  • Payment method used
Invoices can be downloaded as PDF for accounting purposes.

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Updating your payment method

To update your card, navigate to Settings → Billing → Payment Method and click Update. Enter new card details on the Stripe page. If a payment fails (expired card, insufficient funds), SaleTides will:
  1. Retry the charge automatically over the following days
  2. Send an email notification about the failed payment
  3. Suspend access if the payment cannot be collected after the retry window

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VAT / Tax

If your business is VAT-registered, enter your VAT number on the Billing page. Stripe will apply the appropriate tax treatment based on your billing country.

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Billing support

For billing questions — disputed charges, invoice requests, or payment issues — contact support at support@saletides.com with your account email and the relevant invoice details.