Requirements
Subscription analytics require the WooCommerce Subscriptions plugin to be active on your store. SaleTides will automatically import subscription data if the plugin is detected during your initial store connection.Subscription analytics are available on all SaleTides plans. If you have WooCommerce Subscriptions active but don’t see subscription data, run a manual import or check troubleshooting.
Subscriptions list
Navigate to Subscriptions in the sidebar to see all subscription records:Filtering subscriptions
- Status — filter to active, cancelled, on-hold, or all subscriptions
- Date range — subscriptions started or modified in a period
- Product — filter to a specific subscription plan
- Custom segment — apply a saved subscription segment
Subscription metrics
Subscription charts
Started vs. cancelled over time
A line chart showing new subscriptions vs. cancellations over time. A widening gap indicates net subscriber growth.Subscriptions by plan
A breakdown of active subscriptions by product/plan name. Useful for understanding which plans are most popular.Subscription events
A timeline of subscription lifecycle events — starts, pauses, cancellations, resumes — showing when activity spikes.Monthly analytics
Month-by-month table of:- New subscriptions
- Cancelled subscriptions
- Net change
- MRR
- Churn rate
Cohort retention for subscriptions
See Cohort Analysis for subscription-specific retention cohorts — track what % of subscribers from each month are still active 1, 3, 6, 12 months later.Exporting subscription data
- Active subscriptions — export a list of all currently active subscribers (useful for email campaigns)
- Full report — export all subscription records with metrics