Documentation Index
Fetch the complete documentation index at: https://docs.saletides.com/llms.txt
Use this file to discover all available pages before exploring further.
What the Customers section covers
The Customers section gives you a complete view of everyone who has ever ordered from your store. It includes:- A searchable customer directory
- Individual customer profile pages
- Aggregated customer analytics and reports
- Retention and repeat purchase analysis
- Acquisition source attribution
Customer directory
The customers list shows all customers with the following columns:| Column | Description |
|---|---|
| Customer | Name and email address |
| Location | Billing country and city |
| First Order | Date of their first purchase |
| Last Order | Date of their most recent purchase |
| Orders | Total number of orders |
| Total Spent | Lifetime revenue from this customer |
| AOV | Average order value |
Searching customers
Use the search bar to find customers by name or email address.Filtering customers
Filter by:- Country — billing or shipping country
- Date range — customers who ordered in a specific window
- Custom segment — apply a saved customer segment
Customer profile pages
Click any customer to view their full profile:- Order history — all orders with dates, statuses, and totals
- Metrics — lifetime value, order count, AOV, first/last order dates
- Billing & shipping addresses
- Customer notes (from WooCommerce)
Customer metrics
At the top of the Customers page:| Metric | What it measures |
|---|---|
| Total Customers | Unique customers in the selected range |
| New Customers | First-time buyers in the selected range |
| Returning Customers | Customers who ordered more than once |
| Average LTV | Average lifetime revenue per customer |
| Repeat Rate | % of customers who have ordered more than once |
Exporting customers
Click Export to download your customer list as CSV or Excel. The export includes name, email, location, order count, total spent, first order date, and last order date.Next steps
Customer groups
Analyze customers grouped by attributes
Retention & repeat orders
Track repeat purchase behavior
Acquisition sources
See where your customers come from
Custom segments
Build segments for any customer group